Your trust. Our priority.

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Platform. By using StayPe.ai you agree to this Privacy Policy.

1. Information We Collect

We only collect information that helps us deliver and improve our services.

1.1 Information You Provide

Name, phone number and email address when you contact us or create an account.
Property and tenant details shared in your Google Sheets or Excel file.
Payment and billing information for subscriptions.
Messages or support inquiries sent via WhatsApp or our contact forms.

1.2 Information We Collect Automatically

Device information such as browser, operating system and IP address.
Usage data like pages visited, features used and session time.
Communication history with our WhatsApp bot or support.

1.3 Information from Integrations

If you connect StayPe.ai with Google Sheets, WhatsApp or other third-party platforms, we may access data strictly required for syncing your property information, automating tasks and improving service accuracy.

2. How We Use Your Information

We use your data to make your property management experience simple and efficient:

To connect and sync your property data with our dashboard.
To send automated rent reminders and tenant updates.
To provide customer support and technical assistance.
To personalize your dashboard and improve our AI recommendations.
To send product updates, offers or important notifications.
To maintain security and prevent unauthorized access.
We never sell or rent your personal data to any third party.

3. How We Protect Your Data

All connections are SSL encrypted (HTTPS).
Your Google Sheets data is accessed via secure OAuth authentication.
We follow industry-standard encryption and storage protocols.
Only authorized personnel can access limited user data for support or troubleshooting.
In case of a data breach we will promptly notify affected users and take necessary actions as per Indian law.

4. Data Retention

We retain your data only for as long as necessary to provide our services or comply with legal obligations.

You can request deletion of your account and associated data anytime by contacting us at [email protected].

5. Sharing of Information

We share data only when required and with your consent:

With trusted service providers like Google, WhatsApp or payment gateways who help us operate the platform.
With legal authorities when required by law.
With our internal teams for analytics and product improvement.
All third parties are bound by confidentiality and data protection agreements.

6. Your Rights

As per India’s Digital Personal Data Protection Act (DPDP), 2023, you have the right to:

Access, correct or delete your personal information.
Withdraw consent for data processing.
Request a copy of your stored data.

To exercise your rights, email us at [email protected]. We’ll respond within 7 working days.

7. Cookies and Tracking Technologies

We use cookies and analytics tools to remember your preferences, analyze website traffic, and improve site performance. You can disable cookies in your browser settings but some features may not work properly without them.

8. Third-Party Links

Our website may include links to third-party websites such as payment pages or integrations. We are not responsible for their privacy practices so please review their policies before sharing any personal information.

9. Children’s Privacy

StayPe.ai is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided data to us please contact us immediately for removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy please contact us at:

Email: [email protected]

Phone: +91 8387868880